FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing reflects the high quality of our work and service. While we may not always be the cheapest option, we ensure exceptional results and stand firmly behind everything we do. For locations beyond 15 miles, a small travel fee may apply to cover additional expenses.
- What is your typical process for working with a new customer?
The first order of business is gaining a full understanding of the issue and determining if we are the best suited professional to handle your problem. The more can be diagnosed on the front end, the better.
- What education and/or training do you have that relates to your work?
Our typical process for working with a new customer begins with a thorough understanding of the issue at hand. We assess whether we are the best professionals to address your problem, ensuring the right expertise for your needs. The more we can diagnose at the outset, the more effective and efficient our solution will be.