FAQs
- What is your typical process for working with a new customer?
There are a couple of different scenarios that I get called out on. 1. The client knows they have a mold problem, they don't want testing, they just want the mold removed. In this case I can do a free estimate for them of the costs to remove the mold. 2.The client doesn't know if they have a mold problem. But based on some physical symptoms they think the problem might be mold. In this case I can do a "mold inspection" and testing to see if we can determine if there is a problem and where that problem might originate. The inspection and testing does have a cost associated with it, but if we end up doing remediation or sanitization, I will credit the cost of inspection and testing back toward the clean up services. Sometimes we find that there is not actually a mold problem that would have to be remediated. Our sanitization service is much less expensive than remediation and can be a great benefit to getting their environment healthy again.
- What education and/or training do you have that relates to your work?
Only about 5 or 6 states actually have laws that govern mold work. Alabama is not one of them. So anyone can say they are a mold remediation professional. I actually went to Florida, took the classes required for a mold remediation professional and passed the state proctored examination. I now hold a CMR (certified mold remediator) certificate through NORMI (National Organization of Remediators and Mold Inspectors). I am also required to take ongoing training (CEU's or continuing education units) to keep my certification.
- What types of customers have you worked with?
I have worked with home owners, real estate agents, commercial property owners and multi-family unit properties.