FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is determined upon inspection, as every job is unique and requires a personalized approach. We strive to provide fair and competitive rates based on the scope of work. We proudly offer military discounts and senior citizen discounts. Additionally, we run various promotions and special discounts throughout the year—be sure to ask about any current offers when you reach out!
- What is your typical process for working with a new customer?
Our process begins with scheduling an appointment to assess your needs. If our services are required, our inspector will create a custom repair plan tailored to your situation. To secure your spot on our schedule, we require a 30% deposit—unless the project is being financed. Within a few days, you’ll receive a scheduled start date, and we do our best to honor those dates. Once work begins, we stay in close communication with you throughout the entire project to ensure everything runs smoothly. While we strive to be as thorough as possible during inspections, unforeseen issues can sometimes arise in construction. If any changes (change orders) are needed, we will discuss them with you promptly and work to minimize any disruptions.
- What education and/or training do you have that relates to your work?
Our team members have years of hands-on experience across various construction-related fields. We are proud to have seasoned experts on staff, and we provide thorough training for all new crew members to ensure they uphold our high standards. This blend of experience and ongoing education allows us to consistently deliver quality workmanship on every project.