FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
💰 **Standard Pricing:** - Our pricing is based on the size of your home and the specific services you require. 💼 **Additional Fees:** - In some cases, additional fees may apply for services such as deep cleaning or cleaning of heavily soiled areas. We'll always communicate any additional charges upfront, so you know exactly what to expect. For a personalized quote or to learn more about our pricing and services, don't hesitate to reach out. We're here to help you achieve a clean and comfortable living space!
- What is your typical process for working with a new customer?
1. **Determining Cleaning Date:** - We begin by discussing your preferred date for the cleaning. This helps us ensure availability and schedule the service at a convenient time for you. 2. **Providing a Quote:** - Once we confirm the date, we provide you with a detailed quote for the cleaning service. This includes the scope of work and pricing information. 3. **Approval or Decision:** - You review the quote and either approve it or decide otherwise based on your needs and preferences. 4. **Scheduling the Cleaning:** -Upon approval of the quote, a 50% deposit is required to secure your booking. After we'll promptly schedule your cleaning appointment, collaborating with you to find a convenient date and time that suits your schedule perfectly. This process ensures a smooth and efficient experience for our new customers, from initial inquiry to scheduling the cleaning service :)
- What types of customers have you worked with?
I've had the pleasure of working closely with clients who reside out of state, and it's been a truly rewarding experience. Building trust and a strong connection with them has been incredibly fulfilling. Despite the physical distance, I prioritize clear communication and transparency to ensure they feel involved every step of the way. Whether it's through detailed updates, photos, or video calls, I strive to make them feel confident and reassured in my ability to care for their home, no matter where they are. Their trust means the world to me, and I'm genuinely grateful for the opportunity to provide them with reliable house cleaning services, even from afar.