FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Most projects are unique and require an initial conversation to estimate the work and price. A typical website with local listing and social branding cost approximately $2000. A custom website or software development requires discovery process.
- What is your typical process for working with a new customer?
We typically have an initial kick-off via phone call or email conversation. This helps in understanding the high-level goals and set expectations. This conversation also helps in assessing the technical knowledge so that we can set the level of terminology to use. Depending upon the size of the project, we also discuss project management application such as Asana, Trello or JIRA. Asana provides the tracking of overall project progress as well as specific tasks and a real-time dashboard where the customer can keep abreast of current updates, issues, and progress, and a snapshot of this dashboard will be provided via email on a weekly basis.Deliverables Repository is also set using Dropbox. For a larger project, we go through following discussions as well. • Processes/tools to manage requirements and tasks • Recommendation of Agile/Scrum methodology and tools, such as JIRA/Asana • Definition of roles and responsibilities • Team rituals such as standup meetings, requirement refinement sessions, and weekly demos • Source control, check in/check out and branching strategies • Proper separation of Development, Test and Production environments • Change control procedure, release management and rollback strategy
- What education and/or training do you have that relates to your work?
I have engineering (BS) and management (MBA) degrees as well as professional certifications. I am continuously learning new technologies, tool and framework to make sure we provide the best available solution. I have 17 years of web development and project management experience. Customer satisfaction and making sure customer is properly communicated is my top priority. EDUCATION: MBA, Webster University, St Louis, MO 2015 Bachelor of Engineering, India 1998 Diploma in Advanced Computing, India, 2000 PROFESSIONAL CERTIFICATIONS: PMP Certified, Project Management institute 2016 Certified Scrum Product Owner (SCPO), Scrum Alliance 2016 Certified Scrum Master (CSM), Scrum Alliance 2016