FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have different rates that are for on-site vs. off-site training. Usually the on-site is a little bit more cost-effective because we don't have to travel to you or gather equipment, everything is right there. Our Thumbtack clients often get the on-site rate regardless as part of the discount for being found through this service.
- What is your typical process for working with a new customer?
When working with new customers, it is important that we figure out what goals are being held as most important by the customer and we need to figure out a baseline for where we're starting because each person will be starting at a slightly different place. So, we will really get a chance to know the customer and what their goals are before moving forward and then get an idea of what their current body health is before proceeding. From there, we will develop a plan of action that both the trainer and the client understand; there's no mystery here. Everyone is privy to what it will take to meet the goal and everyone knows what will be required as well as what the expectations are to get there. It is a detailed plan of action with specific measurable time-bound goals that are broken into small chunks that are easily attainable and realistic.
- What education and/or training do you have that relates to your work?
I have completed my BSBA at Creighton University in Omaha as well as an MBA at the University of Nebraska at Omaha. I have had a lot of Hands-On industry experience through a number of Fitness preparations and shows and working with clients and doing management at a local gym.