FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Please see our website for our current specials and coupons!
- What is your typical process for working with a new customer?
Booking a plumbing service with us is simple and straightforward. Here’s how it works: 1. **Contact Us**: Reach out via call, text, or email—whichever is most convenient for you. 2. **Gathering Information**: Our dispatcher will collect some standard information to help us schedule your service call effectively. 3. **Scheduling**: We’ll book your appointment within a convenient 2-hour window, so you won’t be left waiting. 4. **Pre-Arrival Call**: Our technician will give you a call on their way to your location, ensuring you know exactly when to expect them. 5. **On-Site Service**: When your technician arrives, they’ll be ready to work, complete with shoe covers to keep your home clean. We pride ourselves on making the process as seamless as possible, so you can focus on what matters most!
- What education and/or training do you have that relates to your work?
LLP #4527 Cross Connection #12508