FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I have a program that I built. It will tell me the exact cost it will take for the project. It will give me the number of hours and the material needed. This allows me to bid spot on, and give the lowest price I can upfront.
- What is your typical process for working with a new customer?
Customer will contact me. I will schedule an onsite estimate. Arrive at estimate ON TIME, measure the roof and look at problem areas, and how they can be addressed. Go over the estimate with the customer, explaining everything on the estimate. Also answering any questions the customer may have. NO PRESSURE to sign contracts. We want the customer to make an educated decision on choosing their roofing contractor. If chosen to do the work, a contract will be signed, and an approximate start date will be established. I will notify the customer when the materials and the drop box will be arriving. We will show up on time and start the project. (Weather permitting). The job site will be left clean at the end of the each day. When the work is completed, I will inspect the roof and do a walk around with the customer. When the customer is satisfied, I will print an invoice and collect the check.
- What education and/or training do you have that relates to your work?
Certainteed shingle master applicator certified. Years of experience, all the way from when I was a child to present. (You wouldn't think you would learn that much listening to your dad when he gets home from work, but you have no choice but to soak it all in) I have worked on roughly 1,000-1,250 roofs in the last five years. There is not much that I have not seen. I've estimated roughly the same amount if not many more. I'm always looking for ways to improve things. I guess you would say I'm forward thinking. As most roofers should be. Always thinking 30 years down the road, not in the present.