FAQs
- What is your typical process for working with a new customer?
We like to speak with the customer to get a good understanding of what the customer expects and requires of us. Then, depending on the request, we will put everything in writing to have the customer review it. After the initial service (if more than one is required), we follow up with the customer to ensure everything was done to their satisfaction and determine if they would like some changes made either this time or the next.
- What education and/or training do you have that relates to your work?
We have more than 15 years moving experience between the two of us. Our helpers all experienced, or trained by us and have to attend a two hour hands on and video training session. Mr. Edwards has 20+ years in landscaping and has been a certified botanist and self taught Bonsai hobbyist.
- How did you get started doing this type of work?
We wanted to have the freedom to work, worship and not worry. So, we both quit our 9 to 5's and dug in!