FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We charge an $89 diagnostic fee to come to your home or business to determine what work will be needed. From there, we provide a flat rate quote for any repairs before we do any work.
- What is your typical process for working with a new customer?
For repairs, we stop out and determine exactly what is going on with the system, then provide options for repair. Our service and diagnostic fee during normal business hours is $89.
- What education and/or training do you have that relates to your work?
Our technicians are National Comfort Institute and NATE certified. Plus, we have a State of Ohio Residential and Commercial HVAC contractor's license and Residential and Commercial Plumbing License. Bill Brown, the owner, has an Associate Degree in HVAC from Columbus State, plus sits on the advisory board for a few local training organizations.