FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Nope, not complicated. A flat $50 an hour in half hour blocks. That's it...
- What is your typical process for working with a new customer?
I try to make them as comfortable as I can, while they explain what's happening with the computer, and I try to make sure they understand the steps that I'm taking and why to fix their problem.
- What education and/or training do you have that relates to your work?
Constant Online research to keep up with current trends and new technology information.