FAQs
- What is your typical process for working with a new customer?
First step is a customer fills out an inquiry form on our website. A pre consultation form will be emailed and an appointment booked. We will design each event during a consultation meeting. Then the event can be booked.
- What types of customers have you worked with?
We specialize in weddings and events. Complete packages are available for weddings, options also include bouquets packages, vase rentals or centerpieces only. Non floral decor is an options. Custom creation for your event is a specialty since our background is theater production. Budget is a key factor an take note we come in in at or under budget. Our service are so client friendly, we always come to you, will meet after bankers hours and will do our best to make your event design planning as easy as possible. Know what you want? Have pictures? Email us and you will have a proposal within 24 hours.
- What advice would you give a customer looking to hire a provider in your area of work?
You may get a very low quote from a vendor. Beware. 1. Is the price for just the service or product? 2. What is the service fee? 3. Is there delivery fee? 4. Is there a set up fee? 5. Is there a break down fee? 6. Is there a pick up fee? 7. Is there a restocking, laundry or cleaning fee? 8. Is there a gas surcharge fee? 9. Is there a labor fee? 10. Any over time labor fees? Now all of these fees are understandable however, We have met people after their event that sais "The price was great. I signed the contract and gave a deposit, then the real grand total came. That is when the price went up big time." Take note when we put together our proposals all of our fees are in there. Transparency is our motto. Our bottom line is what you have from day one. Please make sure to ask all questions before placing your name on a vendors contract.