FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is competitive and based on the scope of work, roof type, materials and site conditions. We provide clear, upfront estimates with no hidden fees. Veteran discounts are available, and we always aim to offer fair pricing while maintaining quality workmanship and materials.
- What is your typical process for working with a new customer?
We start with a thorough inspection of the entire roof system to identify the source of the issue and assess overall condition. If a repair is needed, we explain the findings, review options and provide a clear price before any work begins. When appropriate, we can perform immediate or temporary repairs to prevent further damage. If wind or storm damage is found, we can help guide customers through the insurance process. Our goal is to provide honest recommendations, quality work, and a smooth, straightforward experience from inspection to completion.