FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We periodically offer discounts for services so you should ask about the current promotion. However, our rates are extremely affordable compared to most companies. Ask us for a quote and you'll find out.
- What is your typical process for working with a new customer?
Let's bullet point this to make it easy to read: 1. We consult with you up front to make sure we know exactly what it is you want or need done. 2. We provide you with a quote for those services. 3. Then we'll have you fill out a short worksheet to let us know some additional information about your company and colors, etc you want to use. 4. We get to work and present mock ups to you to show you what things will look like. You let us know the changes, we do those and present to you again until you're happy with them. 5. We publish your website and maintain it and keep it secure.
- What education and/or training do you have that relates to your work?
Yes, that's very important to keep up on current technologies and available services.