Trusted Water Systems
Trusted Water Systems

Trusted Water Systems

Top Pro

Free on-site estimate


Water treatment type

Responds in about 9 min

Introduction: Trusted Water Systems is a family owned water heater and filtration business that services all of San Diego. We pride ourselves on exceptional service, quality products and expert installation. We specialize in residential tankless water heater, traditional water heater, and filtration system installations.
Overview

Current Top Pro

Hired 80 times

Serves Chula Vista, CA

Background checked

3 employees

2 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, and Venmo.

Featured Projects

15 photos

  • 50 gallon Bradford White water heater replacement

    Water Heater Installation or Replacement

  • 40 gallon Bradford White water heater replacement

    Water Heater Installation or Replacement

  • I was looking for filter installation and Jacob re

  • Good work by Jacob . On time and did all in profes

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

56 reviews

5
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This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Read reviews that mention:


pro avatar
Raquel E.
3 weeks ago
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Hired on Thumbtack

Hired on Thumbtack

I contacted Jacob to install a reverse osmosis water filtration system. He was very professional, knowledgeable, had great attention to detail and a cheerful attitude. I also appreciate that he is very transparent with pricing. Highly recommend!

Details: Reverse osmosis • I already purchased the water treatment system • House

Water Treatment System Installation or Replacement
pro avatar
Clinton J.
3 weeks ago
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Hired on Thumbtack

Hired on Thumbtack

I had Jacob install a tankless water heater in my home and I’t be happier with the service. The communication was top-notch, they responded to my inquiries promptly and kept me updated throughout the process. There were no surprises or hidden costs, which was a relief. The installation was done efficiently and Jacob was very knowledgeable. I highly recommend them for anything plumbing.”

Details: Yes, the location has an existing heater • Gas tankless • Townhouse

Water Heater Installation or Replacement
pro avatar
Caitlyn A.
Apr 12, 2024
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Hired on Thumbtack

Hired on Thumbtack

We had a fantastic experience with Trusted Water Systems when Jacob installed our new water heater. He was knowledgeable and explained everything clearly, ensuring we understood each part of the process. Jacob excelled in communication, showing genuine concern for our situation by suggesting ways to save money and working within our budget. What set Jacob apart was his transparency and empathy—no hidden costs or surprises, just honest pricing and a commitment to help rather than just profit. He was punctual and reliable, a rarity in service providers today. Jacob’s professionalism has made us lifelong customers of Trusted Water Systems, and we highly recommend him to anyone in need of their services. His approach to customer care is truly commendable.

Details: Yes, the location has an existing heater • Gas tank (standard) • House

Water Heater Installation or Replacement
pro avatar
Sara O.
Feb 13, 2024
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Hired on Thumbtack

Hired on Thumbtack

Jacob did an outstanding job at replacing our tank water heater with a tankless one we provided. From the beginning, he surprised me with how quick he was at responding to messages and answering my questions. Trusted Water System provided a competitive quote. Jacob provided us with an onsite estimate on a Friday and scheduled our install for the following Monday. On the day of install, Jacob arrived on time and completed the job within a few hours. His work looks clean and aesthetically pleasing, in particular the layout and routing of the pipes. Overall, I am very pleased with the results and happy we went with Trusted Water Systems.

Details: No, the location does not have an existing heater • Gas tankless • House

Water Heater Installation or Replacement
pro avatar
Laimonas S.
Jan 31, 2024
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Hired on Thumbtack

Hired on Thumbtack

I can't recommend Jacob enough. I shopped around and he was by far the fastest to respond, with really fair price, and the work was done quickly and professionally. Just talk to him if you need water heater care.

Details: No, the location does not have an existing heater • Gas tank (standard) • House

Water Heater Installation or Replacement
Credentials
Background Check

Jacob Mcgrew

FAQs

  • What types of customers have you worked with?

    I have worked with 1000’s of customers so needless to say I have worked with every type of customer. I’ve worked with everyone.

  • What advice would you give a customer looking to hire a provider in your area of work?

    Hire a company that specializes in what you are looking for. A jack of all trades is a master of none. Larger companies have big overhead and that transfers into their pricing. Smaller hungry companies will often give a higher value install with the same quality parts for less. Make sure if you are getting bids for a job that you are comparing apples to apples. A lower price could translate into problems down the road if corners are cut. Know what you are paying for.