FAQs
- What is your typical process for working with a new customer?
Phone call or connect with remote software
- What education and/or training do you have that relates to your work?
Computer Science degree and 25 years IT experience
EZ PC Help
Top Pro
$55
starting price
Responds in about 3 min
Introduction: We offer:
- affordable PC and laptop assistance.
- virus/malware removal, blue screen errors, other errors, printer help, wifi help
- we do this over the phone or connect to your computer remotely.
We do not sell/replace hardware (i.e. battery, cpu, ram, hard drive, cracked screen)
Featured Projects
3 photos
Specialties
Computer issue
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Computer type
Reviews
Customers rated this pro highly for responsiveness, work quality, and professionalism.
Excellent 4.9
76 reviews
5
99%
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0%
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0%
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Read reviews that mention:
Hillary V.
Jan 12, 2024
·
Hired on Thumbtack
Hired on Thumbtack
I can't say enough good things! After searcing for months to find someone knowledgeable to fix my old Lenovo, I tried Thumbtack. I was fortunate to connect with EZPCHelp, who responded to my request for help literally in no time! Andrew remotely helped me to resolve issues that were longstanding and some that I had just learned to ignore. He also instructed me about how to make my son's laptop work more efficiently, which was an added benefit. I was happy to pay his fair price. He really knows his stuff and it was fun to work with as well. After 25 years with a large accounting firm, I was used to having company tech guys help me, and Andrew is that caliber of repair person! I've got a few other computers and will be contacting him again and have recommended him to some friends. I know they will be as pleased as I am!
Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)
Computer Repair
Carol V.
4 days ago
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Hired on Thumbtack
Hired on Thumbtack
My computer was working so slow and he was able to go on and clear a ton of things out upload new virus protection. It was great working with Andrew.!!
Details: PC • Laptop • Slow computer performance • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)
Computer Repair
Terese M.
1 month ago
·
Hired on Thumbtack
Hired on Thumbtack
After asking for a quote on Thumbtack Andrew got back to me immediately via Thumbtack and with a call. He was extremely knowledgeable and thorough with the desktop clean-up I needed. He spent the time necessary to make sure he had used every option to get my 7 year-old computer running like it was new. I would definitely refer him to anyone and would use his services again if I have any other computer issues!
Details: PC • Desktop • Slow computer performance • Remotely (phone or internet) • My home, venue, etc.
Computer Repair
John U.
3 weeks ago
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Hired on Thumbtack
Hired on Thumbtack
"Wow! EZ PC absolutely nailed it when it came to fixing my PC! Just a few days ago, my computer was completely down and out, refusing to even start up. EZ PC swooped in like a superhero, responding promptly to my call, taking control of the situation, and voilà! In less than 45 minutes, my computer was back up and running smoothly. This guy is a rock star!! Highly, highly recommended!"
Details: PC • Desktop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)
Computer Repair
Susan L.
2 weeks ago
·
Hired on Thumbtack
Hired on Thumbtack
Andrew absolutely saved me and my computer. Appears I had bad service from my previous provider because he had lots to do. I am grateful for a blazing fast, fully functioning computer at a very fair price. I would recommend him to anyone needing computer help.
Details: PC • Laptop • Troubleshooting needed to determine issue • Remotely (phone or internet)
Computer Repair
Credentials
Background Check
Andrew Franke