FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Regarding our pricing, it's important for customers to know that our rates vary depending on the specific job requirements. For handyman services, we charge an hourly rate of $65 per hour, with a minimum booking time of 1.5 hours. This ensures that we can provide efficient and effective solutions for your tasks. On the other hand, HVAC, custom builds, and painting projects are priced based on the scope and complexity of the work involved. We offer competitive pricing for these services, and our team will work with you to provide a detailed estimate before starting the project. Additionally, please note the following: - Trash removal services incur a minimum charge of $50, which may increase depending on the amount of trash requiring disposal. - Pool cleaning services are contract-based, so please contact us directly to discuss your specific needs and pricing. - Any materials purchased for your project will be billed to you on your final invoice. - If your location falls outside of our normal service area, you may be subject to a mileage fee. We occasionally offer discounts and promotions, so it's always a good idea to check our website or contact us directly for the most up-to-date pricing information. We're committed to transparency and ensuring you understand our pricing structure before we begin working together.
- What is your typical process for working with a new customer?
When working with new customers, our typical process is designed to ensure a seamless and efficient experience. To begin, we kindly request that you share photos of the area requiring repair or installation. This allows us to assess the scope of work and provide a more accurate estimate. If photos aren't possible, we're happy to schedule an on-site estimate. Once we've determined the necessary work, we'll provide a detailed estimate outlining the expected timeframe for completion. If you decide to move forward, we'll require your service address, phone number, and email to schedule your appointment. Please note that we operate on a first-come, first-served basis, and we kindly ask that you're ready to book our services when inquiring. We don't hold dates or guarantee availability if you need more time to consider our estimate. However, we'll do our best to accommodate your schedule and find a suitable appointment time. After booking, we'll send an electronic copy of our billing contract, which clearly outlines our pricing structure and payment terms. Please note that we require electronic signature of this document at least 24 hours prior to your scheduled appointment. This ensures mutual understanding and protection for both parties. Our goal is to provide transparent communication and a hassle-free experience. By following this process, we can ensure a successful collaboration and deliver top-notch services to meet your needs.
- What education and/or training do you have that relates to your work?
I possess a robust educational and training background that directly relates to my work. With over 10 years of hands-on experience in maintenance within multi-family living communities, I have developed a comprehensive understanding of the intricacies of maintenance operations. Additionally, I hold certifications in HVAC (Heating, Ventilation, and Air Conditioning) and CPO (Certified Pool Operator), which have further enhanced my expertise in maintaining and repairing various systems and equipment. These certifications, combined with my extensive experience, enable me to tackle a wide range of maintenance tasks with confidence and efficiency. Furthermore, my continuous training and professional development have kept me up-to-date with industry best practices, ensuring that I remain proficient in the latest technologies and techniques.