FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At our tree service company, we believe in transparent pricing. Here's what you should know: Free Initial Assessment: We provide a free initial assessment of your tree care needs. Service Costs: Our pricing is determined by factors like tree size and complexity of the job. Discounts: We offer discounts for seniors, veterans, and bundled services. Emergency Services: We discuss emergency service fees upfront. Permit Fees: Any required permits are the customer's responsibility. Payment Options: We accept various payment methods and financing. Written Estimates: We provide detailed, written estimates. Satisfaction Guarantee: We stand by the quality of our work. Insurance Coverage: We're fully insured for your protection.
- What is your typical process for working with a new customer?
Our process is simple: Contact us with your tree care needs. We provide a free assessment and written estimate. Schedule the service at your convenience. Our team performs the work efficiently and safely. You review the results, make the payment, and we're here for any future needs or questions.
- What education and/or training do you have that relates to your work?
Our team includes certified arborists with years of experience, prioritizing safety and ongoing education.